Trust Digest 128 (February 22, 2016)

Trump calls for Apple boycott over San Bernardino terrorist iPhone 
Donald Trump demanded Friday that Apple submit to a government request that it break into the iPhone of one of the two people involved in the San Bernardino terrorist attack, saying the company needs to help the country be stronger in fighting terrorism.  
Key Words: Donald Trump, Apple, Boycott, Tim Cook, James Comey 
Trust Issues: Relative Power, Situational Security, Predictability, Integrity, Benevolent Concern  

Tim Cook's internal memo to all Apple employees on the company's fight against the FBI 
Apple CEO Tim Cook has sent a memo to all employees explaining why the company is resisting an FBI request to decrypt an iPhone used by one of the San Bernardino shooters. 
Key Words: Tim Cook, Memo, FBI Request 
Trust Issues: Benevolent Concern, Security, Integrity, Predictability 

Deutsche Bank slashes fixed income — 75 jobs cut in London and New York 
Deutsche Bank is cutting 75 jobs in its global markets division, split between London and New York.  
Key Words: Deutsche Bank, Job Security, London, New York  
Trust Issues: Situational Security, Predictability, Integrity, Capability 

Toys ‘R’ Us Poses a Test for Junk-Bond Markets 
Toy retailer’s attempt to refinance in a weakened market could influence other offerings. 
Key Words: Toys R Us, Refinancing, Junk Bond Markets 
Trust Issues: Benevolent Concern, Integrity, Adjustment, Capability 

All eyes on Zuckerberg at Barcelona fair as security debate rages 
Facebook CEO Mark Zuckerberg takes to the stage Monday at the world's biggest mobile fair in Barcelona just as US tech giants clash with authorities in the latest debate pitting privacy against security.  
Key Words: Mark Zuckerberg, Barcelona, Apple, Security Debate  
Trust Issues: Relative Power, Security, Adjustment, Capability, Benevolent Concern  

When Trust Is Easily Broken, and When It’s Not 
“I cannot forget the follies and vices of others so soon as I ought, nor their offences against myself,” Mr. Darcy tells Elizabeth Bennet in a pivotal moment in Pride and Prejudice, before famously admitting: “My good opinion once lost is lost for ever.” 
Key Words: Mr. Darcy, Elizabeth Bennet, Trust Problem, HBR Article   
Trust Issues: Conflict of Interests, Security, Capability, Adjustment, Relative Power 

Yankees’ ticket policy striking out with fans 
The New York Yankees may be reporting for more than just spring training if Connecticut’s senior U.S. senator has his say over an controversial change in the ticketing options offered by the team. 
Key Words: NY Yankees, Ticket Policy, Anti- Trust Laws, Richard Blumenthal 
Trust Issues: Relative Power, Adjustment, Security, Predictability, Integrity 

The Best Health Care Must Involve Kindness and Instil Trust 
It still surprises people to hear kindness and compassion being mentioned as key parts of great care, particularly from an organization like NICE. That really bothers me. It implies that there are people who see these as being optional extras in the running of the health service. They're not. They are core, central, vital. Not just woolly soft and cuddly aspirations - they have a profound effect on outcomes. 
Key Words: Trust in Health Care, Kindness, National Health Service, David Haslam  
Trust Issues: Adjustment, Security, Predictability, Integrity