Trust Digest 115 (October 26, 2015)

Two-thirds of Germans still trust Volkswagen after emissions scandal

Polls shows 65% of respondents think the scandal has been exaggerated, and 63% expect it to be forgotten in a year.     
Key Words: Volkswagen, Car Industry, Polls, Germany, Scandal, Trust Repair 
Trust Issues: Level of adjustment, risk tolerance, benevolent concern, situational security, predictability, integrity 
 
The Changing Rules of Trust in the Digital Age  

Since the industrial revolution, institutional trust – the confidence in the relationship between individuals and corporations or organizations – has been the norm.   
Key Words: Harvard Business Review, Article, Change in Trust, Digital Age
Trust Issues: Level of Adjustment, benevolent concern, Capability, predictability and integrity, relative power   
   
The 13 richest countries where people have the least trust in their politicians

The World Economic Forum's recently-released Global Competitiveness Survey does not just look at the financial health and risks of countries around the world. 
Key Words: Trust in Politics, Public Trust, Global Competitiveness Survey 
Trust Issues: Predictability, Adjustment, Similarities, Risk Tolerance, Capability, Relative Power  
 
The story of Social Business Trust

Two remarkable founders once had a brilliant idea that would give social enterprises access to the most sought after business knowledge. 
Key Words: Social Business Trust, Social Enterprises, Kaleidoscope Project   
Trust Issues: Honesty, Capability, Predictability, Similarity, Adjustment, Integrity  

23 signs nobody trusts you at work

Trust is like oxygen in the workplace: we need it to survive, says Lynn Taylor. 
Key Words: Trust in Workplace, Trust Decline, Trust Repair 
Trust Issues: Risk Tolerance, Security, Benevolent Concern, Conflict of Interests, Relative Power 

5 business lessons from Mark Cuban 

Last week, billionaire investor Mark Cuban delivered the keynote speech at the Annual Growth Summit.
Key Words: Mark Cuban, Growth Summit, Leadership, Adjustment 
Trust Issues: Adjustment, Benevolent Concern, Predictability, Empowerment   

Earn Trust to Earn Business

Since the Great Recession, consumer psychology has changed. 
Key Words: Building Trust, Relationship Marketing, Customer Experience, Value Creation 
Trust Issues: Adjustment, Similarity, Capability, Risk Tolerance, Predictability